The second-hand marketplace Shoppers Express Anger Regarding Sizing Changes
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The popular resale platform has revised its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
The platform stated the revised method more closely matches comparable marketplaces.
They have suggested members to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Modifications
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the service retracted a modification to its shipping options due to shopper criticism.
